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Privacy

Privacy Policy

Effective Date:

Civic Bridge Initiative (“Civic Bridge Initiative,” “we,” “our,” or “the Organization”) is committed to protecting the privacy and security of individuals who visit our website, participate in our educational programs, apply for volunteer opportunities, or use our online services.

This Privacy Policy explains how we collect, use, store, and protect information when you access our website, participate in our programs, or interact with our Services.

By accessing or using our website and Services, you acknowledge and agree to the practices described in this Privacy Policy.

Civic Bridge Initiative reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this policy periodically.

SECTION 1 — INFORMATION WE COLLECT

Civic Bridge Initiative may collect information provided directly by users, information generated through use of our website, and information necessary to operate our programs. Personal Information Depending on your interaction with our Services, we may collect: • Full name • Email address • Phone number • Mailing address, if provided • School information • Grade level • Graduation year • Volunteer interests • Program participation information • Account login information Student Volunteer Information For students participating in volunteer programs, we may collect: • Student profile information • School affiliation • Volunteer applications • Completed projects • Submitted assignments • Volunteer hour records • Approval records • Certificates and verification documents • Communication related to volunteer activities This information is collected only for purposes related to managing and verifying participation in Civic Bridge Initiative programs. Website Usage Information When users access our website, we may collect limited technical information, including: • Browser type • Device information • Website activity • Pages viewed • General usage statistics • Security and performance information This information helps us improve website functionality and user experience.

SECTION 2 — HOW WE USE INFORMATION

Civic Bridge Initiative uses collected information to: • Process volunteer applications. • Create and manage user accounts. • Provide access to educational programs. • Manage student volunteer participation. • Review and verify volunteer submissions. • Track approved community service hours. • Issue certificates and verification documents. • Communicate important updates. • Respond to questions and requests. • Improve our programs, website, and services. • Maintain organizational records. We only collect and use information that is reasonably necessary to operate our programs and provide our services.

SECTION 3 — STUDENT INFORMATION AND PRIVACY

Civic Bridge Initiative recognizes the importance of protecting student information. Student information is used only for legitimate organizational purposes, including: • Volunteer management. • Service-hour verification. • Educational program participation. • Certificate creation. • Communication regarding program activities. Access to student information is limited to authorized individuals who require access to perform organizational responsibilities. Students are not permitted to access information belonging to other participants.

SECTION 4 — VOLUNTEER HOURS AND RECORD MANAGEMENT

Volunteer hours submitted through our platform are reviewed before becoming part of an official volunteer record. The process includes: • Student submits completed volunteer work. • Information is reviewed by authorized administrators. • Hours are approved, returned for revision, or denied. • Approved hours are added to the student's official record. Volunteer records may include: • Completed projects • Service dates • Approved hours • Review information • Certificates issued

SECTION 5 — HOW WE SHARE INFORMATION

Civic Bridge Initiative does not sell, rent, or trade personal information. We may share information only when necessary, including: Program Administration To operate volunteer programs, verify participation, or issue requested documentation. Schools and Organizations When requested or authorized by the participant, we may provide verification of volunteer service, including: • Student name • Organization involvement • Approved service hours • Completion dates • Certificates or verification documents Legal Requirements We may disclose information when required by law, legal process, or to protect the safety, rights, and security of our users or organization.

SECTION 6 — DATA SECURITY

Civic Bridge Initiative takes reasonable steps to protect personal information from unauthorized access, misuse, alteration, or disclosure. Security measures may include: • Protected accounts • Access controls • Administrative restrictions • Secure data storage practices However, no online platform can guarantee complete security. Users should protect their account credentials and notify us of any suspected unauthorized access.

SECTION 7 — ACCOUNT INFORMATION

Users with accounts are responsible for maintaining accurate information and protecting their login credentials. Users should not: • Share account credentials. • Allow unauthorized access. • Attempt to access another user's information. • Attempt to modify official records without authorization.

SECTION 9 — COOKIES AND ANALYTICS

Our website may use cookies or similar technologies to: • Improve website functionality. • Analyze website usage. • Enhance user experience. • Maintain website security. Users may manage cookie settings through their browser preferences.

SECTION 10 — THIRD-PARTY SERVICES

Our website may contain links to third-party websites, including educational resources, government websites, or partner organizations. Civic Bridge Initiative is not responsible for the privacy practices, content, or security of third-party websites. Users should review the privacy policies of external websites before providing information.

SECTION 11 — USER RIGHTS

Depending on applicable laws, users may request: • Access to their personal information. • Correction of inaccurate information. • Updates to account information. • Deletion of certain information where applicable. Requests may be submitted through our contact information below.

SECTION 12 — RETENTION OF INFORMATION

Civic Bridge Initiative may retain information for as long as necessary to: • Operate volunteer programs. • Maintain service records. • Verify certificates. • Meet organizational requirements. • Maintain historical program documentation. When information is no longer needed, we may securely delete or anonymize it.

SECTION 13 — CHILDREN AND MINORS

Some Civic Bridge Initiative programs may involve students under the age of 18. Where required, participation may require: • Parent or guardian consent. • School approval. • Additional documentation. We take reasonable measures to protect information belonging to minors and limit access to authorized personnel.

SECTION 14 — CHANGES TO THIS PRIVACY POLICY

Civic Bridge Initiative may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Continued use of our website or Services after updates are posted indicates acceptance of the revised Privacy Policy.

SECTION 15 — CONTACT INFORMATION

Questions, concerns, or requests regarding this Privacy Policy may be directed to: Civic Bridge Initiative Email: info@civitasinstitute.org Phone: (956) 275-4511 Website: www.civicbrigeinitiative.org

Questions about this Privacy Policy? Contact us and we’ll be happy to help.